Feedback, corrections, tool suggestions, or just a hello — we read every message and aim to respond within a few business days.
Whether you've spotted something that needs fixing, have a suggestion for a new tool, or just want to share your thoughts on the platform, we'd love to hear from you.
CalcMyPay is an independent platform — not affiliated with SARS, the Department of Employment and Labour, or any government body. For official matters, please contact these channels directly:
Many questions are answered directly within our tools and guides. Before reaching out, try:
Quick answers to the questions we receive most often. Click any question to expand the full answer.
We aim to respond to every message within a few business days. Urgent issues like calculator errors are prioritised and addressed as quickly as possible. We read every email we receive, though high volume sometimes means responses take slightly longer during peak periods.
No. CalcMyPay is a completely independent platform. We build our calculators using publicly available SARS tax tables and verify figures carefully each tax year, but we have no affiliation with SARS, the Department of Employment and Labour, or any government body. For official matters like filing returns or UIF claims, use official government channels directly.
No. CalcMyPay provides free educational tools and general guidance, not personalised financial, tax, or legal advice. For advice tailored to your specific situation, consult a registered financial adviser (FSCA-registered) or a registered tax practitioner (SARS-registered).
Every tax calculation is built directly from official SARS 2027 tax year brackets, rebates, and thresholds. We verify figures against SARS publications and update whenever legislation changes. Calculators provide accurate estimates for planning, but actual tax positions can vary based on specific circumstances a general calculator cannot capture.
No. Every calculation happens entirely within your browser. The numbers you enter are never transmitted to our servers, stored, or seen by anyone. You can use every tool on CalcMyPay without creating an account or providing any personal information beyond what you choose to type into a calculator.
Please email hello@calcmypay.co.za with: 1) Which calculator you used, 2) The exact numbers you entered, 3) What result you expected and why. We take accuracy seriously and prioritise fixing genuine errors as quickly as possible.
Yes, we genuinely welcome tool suggestions. CalcMyPay grows based on what South Africans actually need to plan their finances. Email us with what you are looking for, why it would be useful, and how you would use it. Tool requests directly shape our development priorities.
Yes, all calculators use the current SARS 2027 tax year figures (1 March 2026 to 28 February 2027), verified against official SARS publications. We review and update figures whenever SARS announces changes or new tax tables are released.
Not currently. CalcMyPay is a web-based platform optimised for mobile browsers. A mobile app and API are both under consideration based on user demand — email us if either would be useful to you.
No. While our tools can help you understand your tax position, we cannot assist with filing returns or submitting UIF claims. For SARS matters, use SARS eFiling or call 0800 00 7277. For UIF matters, use uFiling (ufiling.labour.gov.za).